At Emmantech we believe in putting our clients first and that’s why we have put together Website Care Plans to help to provide faster response times to issues raised, ultimately improving our overall customer service. Supporting you every step of the way, ensuring your satisfaction and providing support for your website is a top priority for us. As many Emmantech clients will testify we maintain a totally open working relationship, ensuring that as suppliers, we become an extension of your team.

We believe it is fundamental to understand your requirements and deliver the correct services that are core to you and your business. These packages are designed to give you that assurance that you can get assistance when you need it.

 

* We reserve the right to review these monthly plans from time to time and will notify you of changes if necessary. * If you wish to cancel a monthly support plan, please give us a courtesy 30-day notice period in advance.
Website AntiVirus + Website Firewall (WAF)

Our 2-in-1 solution gives your website complete end-to-end security


  • Malware Removal & Clean Up Unlimited Pages
  • Automatic Scans for Malware & Hacks
  • Blacklist Scanning & Monitoring
  • Block Hackers with Website Firewall
    Website Backups

    We know how important your website is, that's why we back it up to remote, encrypted servers. Your content will be safe and sound.

    WordPress, Theme, & Plugin Updates

    The latest WordPress updates installed on your site within 24 - 48 hours of release.


    What happens if a plugin or theme update breaks my site?

    The simple answer is that we fix it. We go out of our way to ensure compatibility before we update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, we quickly repair the issue and contact the plugin or theme author so they can work on patching the issue.

    Your software will always be up to date.